clashLegal Notice

Service availability and jurisdiction restrictions on clash

We do not offer our services in jurisdictions where online wagering is prohibited. Our clash platform is available only in regions where local law permits online gaming and sportsbook wagering. Users are responsible for verifying that access and use of clash comply with the laws and regulations of their own jurisdiction.

If you access clash from a jurisdiction where our services are not permitted, we reserve the right to suspend or close your account without further notice. Any funds in your account will be returned to your registered payment method, subject to applicable legal holds and verification requirements. We do not claim any jurisdiction-specific licenses or permits; we do not operate under a national license or regulatory approval in any single country.

Account eligibility and user obligations on clash

To open an account on clash, you must be at least 18 years old and legally capable of entering into contracts in your jurisdiction. You must provide accurate, complete, and current information during registration and account verification (KYC). If you provide false information, we will close your account and forfeit any balance.

You are solely responsible for ensuring that your use of clash does not violate local laws. We do not monitor or control what users do with our platform beyond enforcing our terms and conditions. If your local law prohibits online wagering, you must not use clash. Continued use after becoming aware of such a prohibition is your violation of local law, not our responsibility.

• 1
  Verify local law permits your use of clashYour obligation

  Check your jurisdiction's laws before registering. We cannot advise on local regulations.

• 2
  Confirm you are at least 18 years oldEligibility

  Accounts are for adults only. We verify age during KYC as a condition of deposit and withdrawal.

• 3
  Provide accurate identity informationKYC requirement

  Your name, date of birth, and address must match your ID documents. False information voids your account.

• 4
  Accept responsibility for your account useCompliance

  You are responsible for all activity on your clash account. You agree to use clash only as permitted by law.

Data protection and privacy on clash

We collect and store personal data (email, phone, identity documents) to verify your account, process deposits and withdrawals, and comply with anti-money-laundering (AML) regulations. Your data is protected under our privacy policy and handled in accordance with applicable data-protection laws.

We do not share your personal information with third parties without your consent, except as required by law. We may disclose information to financial institutions, regulators, or law enforcement if legally required. We retain account data for the lifetime of your account plus a period after closure as required by applicable law. You have the right to request access, correction, or deletion of your personal data by contacting our support team.

Data we collect

Email, phone, name, date of birth, address, ID document, proof of address, payment method details, betting history, and IP address.

How we use it

Account verification, AML compliance, fraud prevention, settlement of bets, and withdrawal processing.

Who can access it

Our internal teams, payment processors, and authorities when legally required. Never sold to third parties.

How long we keep it

For the lifetime of your account plus a retention period mandated by financial regulations.

Payment processing and financial compliance on clash

Clash accepts deposits and withdrawals via e-wallets (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and bank transfers (mobile banking, local payment, online payment, e-wallet). All transactions are processed through licensed payment providers. We comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations in our jurisdiction of operation.

Your account balance is held in trust and is separate from our operational funds. We do not use your balance to cover operational expenses or settle our debts. In the event of our insolvency, your balance would be treated according to applicable insolvency law. We do not guarantee that funds will be returned in full; however, we maintain reserves to cover user balances under normal operating conditions.

Dispute resolution and legal proceedings

If you have a dispute with clash—such as a bet settlement disagreement, a withdrawal delay, or account closure—contact our support team with details and evidence. We respond to all disputes within three business days. If you are not satisfied with our response, you may escalate to our management team.

Any legal disputes arising from your use of clash are subject to the laws of the jurisdiction where our clash platform is incorporated. By using clash, you agree to resolve disputes under that jurisdiction's laws and procedures. You waive any right to initiate legal proceedings in your home jurisdiction. This clause is binding and applies to all users of clash, regardless of their location.

Our commitment to operating within legal bounds

We operate clash with the intention to serve users in jurisdictions where online wagering is legal. We do not circumvent local laws, nor do we encourage users to violate their own jurisdiction's regulations. Users who access clash from prohibited jurisdictions do so at their own legal risk.

We enforce our terms consistently and transparently. We do not discriminate based on nationality, location, or payment method—we apply the same rules to all clash users. However, we reserve the right to close accounts or block transactions if we believe they violate applicable law or our terms.

By opening and using an account on clash, you acknowledge that you have read this legal notice, understand that you are responsible for verifying local-law compliance, and agree to be bound by the laws of our jurisdiction of incorporation. If you do not agree with any part of this notice, do not use clash.

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